HOTEL CASA DEL GOLFO

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Property information

Casa del Golfo is a new exclusive fishing hotel on the tip of El Salvador’s “wild East” famous for its awesome fishing, world class surf breaks and incomparable rugged tropical beauty. Located right next to a Gulf surrounded by volcanoes, rocky reefs, sandy bays, estuaries and huge volcanic islands, the place is breathtaking and very diverse. Central America is known for amazing offshore fishing with lots of billfish and other pelagic species. But the Golfo de Fonseca is also a great destination for inshore fishing, with huge roosters and a wide variety of inshore species like snapper, snook, curvina, jacks, groupers and more.

Our operation is exclusive for our guests and we aim for personalized attention, so that your vacations are truly special, with the a feel of being in your own deluxe beach house.

Services

  • Concierge
  • Laundry service
  • Photocopying services
  • Printer
  • Room service
  • Swimming pool
  • Welcome drink
  • Air conditioning
  • Airport shuttle
  • All rooms disinfected daily
  • Bar
  • Beach
  • Beach chairs / loungers
  • Beach Umbrellas
  • Beachfront
  • Boating
  • Designated smoking area
  • Family rooms
  • Fire extinguishers
  • First aid kits
  • Fishing
  • Food delivery
  • Garden
  • Guest accommodations disinfected between stays
  • Guest parking
  • Guests can opt out of daily room cleaning
  • Happy hour
  • Hiking
  • Honeymoon / bridal suite
  • Internet
  • Karaoke
  • Massage
  • Non-smoking rooms
  • Pool / Beach towels
  • Restaurant
  • Safety deposit box
  • Shuttle service
  • Snack bar
  • Snorkeling
  • Surfing lessons
  • Terrace
  • Tours
  • Towels changed upon request
  • Walking Tours
  • Water sports equipment rental

Address and contact

Caserío el Maculis, Cantón el JagueyConchaguaLa Union03107

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Check-in and check-out

Check-in
15:00
Check-out
13:00
Late check-out fee
50.00%

Property and cancellation policies

General
• Late check-out requests are subject to availability and may incur an additional fee.
• Children under 12 years of age are not permitted in our rooms without the supervision of a responsible adult.
• A valid photo ID (passport, DUI, etc.) is required at check-in and must be presented at the front desk; the name on the reservation must match the name on the provided ID.
• Guest personal information will be treated confidentially and used only for purposes related to the reservation and hotel stay.
• A USD 30 fee will be charged for lost room keys.
• The hotel front desk operates from 6:00 a.m. to 10:00 p.m.
• Breakfast is served from 6:00 a.m. to 10:30 a.m.
• The bar is open from 6:00 a.m. to 10:00 p.m.
• Restaurant service hours are Sunday to Friday, 6:00 a.m.–8:30 p.m., and Saturday, 6:00 a.m.–9:00 p.m.
• The hotel reserves the right to refuse entry or to remove guests and visitors who engage in inappropriate behavior. In the event of policy violations, management may require immediate departure.
• One complimentary parking space is provided for each reserved room; any additional parking space will incur a fee of USD 15 per night or fraction thereof.
• Hotel facilities, including the pool, pergola, and common areas, have specific hours and rules of use. Please consult the front desk for more information.
• All rates, promotions, and discounts are subject to change without prior notice. For this reason, guests interested in booking are encouraged to contact our Reservations Department.
• Reservations may be made only by individuals 18 years of age or older.
• All guests must complete the check-in process at the front desk, regardless of whether the reservation was made in person, online, or by another method. Guests are required to present their identification documents.
• Any additional person not included in the reservation must pay the corresponding fee at check-in, subject to the hotel’s availability.
• If you wish to extend your stay, please check with Hotel management to verify room availability.
• Children between 2 and 11 years of age are considered minors; guests aged 12 or older are charged the adult rate.
• Meal rates for children under 6 years of age are optional.
• The room type and location were specified at the time of booking and may not be changed or modified. No refund will be issued for dissatisfaction with the assigned room.
• By completing the reservation process, both the guest and Casa del Golfo Hotel Boutique agree to abide by the internal regulations and hotel policies.
• Casa del Golfo Hotel Boutique is not responsible for misunderstandings arising from a guest’s failure to read this document carefully.
• These detailed terms are provided to all guests when they request a quote and again upon reservation confirmation.

Reservations
• A 50% deposit is required to make a reservation, and the remaining balance must be paid in full 30 days before check-in.
• In the case of bank deposits, transfers, or payment via link, the guest must send proof of payment to the Reservations Department.
• The Hotel is not responsible for reservations not applied because the guest did not send the payment confirmation upon making the deposit.
• A reservation is valid only after the Confirmation Letter has been issued to the guest.
• A reservation is considered guaranteed only once the payment has been fully received by Hotel Casa del Golfo.
• All rooms are subject to availability unless the guest has guaranteed the reservation by making the required deposit and receiving the Confirmation Letter.
• A 50% deposit is required to proceed with the reservation process. Guests must contact our Reservations Department at +503 7854 2421 for confirmation to take effect.
• We accept the following payment methods: Bank transfer, personalized payment link, cash, or POS.
• Payments by VISA, MasterCard, or American Express (debit or credit) are accepted.
• Reservations are non-refundable; only date changes (rescheduling) are permitted.
• Credit card information is stored securely, and neither the company nor its employees have access to the card’s details.
• Guests agree to return any hotel property loaned to them in the same condition it was provided. Otherwise, guests must cover the cost of repair or replacement, at the hotel’s discretion.
• By providing your contact information, you agree to receive text messages, emails, or calls from Hotel Casa del Golfo, Retaxe, and El Salvador Fishing.
• Message and data rates may apply. Message frequency varies. Hotel Casa del Golfo, Retaxe, and El Salvador Fishing will not share your contact number with any other party.
• In certain cases (e.g., information requests or online bookings), Hotel Casa del Golfo, Retaxe, and El Salvador Fishing may request personal information that may be subject to computerized processing, such as name, residential address, and email address. This information, submitted via websites or blogs through product/service inquiries, online forms, or questionnaires, is necessary to process such requests, forms, or questionnaires.

Security
• For safety reasons, the hotel does not provide medication for illnesses and/or accidents, whether on or off the premises. By requesting such services, guests release the hotel from any liability for side effects or health issues affecting themselves or their companions. The hotel is available to assist in ensuring guests receive specialized care if necessary.
• The use of open flames, including candles, fireworks, or any other sources of fire, is strictly prohibited in our rooms or anywhere else on hotel property. Guests are fully responsible for covering any damages that result from violating this rule.
• Firearms are prohibited on the premises. Guests possessing a firearm must register it at the front desk.
• Guests acknowledge that possessing, transporting, or handling prohibited substances or items within the hotel (including drugs or their derivatives, illegal weapons, flammable/explosive materials, or substances harmful to public health) is strictly forbidden.
• For your safety, any visitor who wishes to use the facilities without spending the night must be registered in advance, and a USD 45 fee per person will be applied, provided the maximum occupancy of the room is not exceeded. If the visitor wishes to stay overnight, the corresponding lodging fee per person will apply.
• Each room is equipped with a safety deposit box for guest use during their stay.
• The hotel assumes no responsibility for damage to or loss of guests’ belongings.
• At check-out, please return the room key to the front desk.

Liability
• The hotel is not liable for damages resulting from natural occurrences, including but not limited to extreme weather, earthquakes, floods, fires, or other acts of nature.
• The hotel is not responsible for damages arising from natural events, such as wildlife encounters or natural disasters, affecting personal property.
• We assume no liability for accidents occurring within the hotel premises (including vessels or water-based activities during your stay), whether in guest rooms or any other areas of our facilities.
• Guests will be charged for any damage reported in rooms or hotel facilities.
• If housekeeping reports that linens, towels, or other items have been stained with permanent ink, hair dye, shoe polish, or any other difficult-to-remove substance, the guest will be charged an additional fee for laundry or item replacement, depending on the extent of the damage.
• Guests are expected to maintain moderate noise levels and ensure their children do not disturb others. They are also liable for the cost of repairing or replacing any hotel property damaged in whole or in part, whether through negligence or intent.
• The hotel is not responsible for damage to or loss of guests’ or their companions’ vehicles.
• The hotel is not responsible for loss of or damage to personal property in any area of its facilities.
• We are not responsible for losses due to currency exchange rate fluctuations.

Prohibitions
• Bringing outside food or beverages onto hotel property is strictly prohibited. Each room is equipped with a minibar; additional charges apply for consumed items.
• Smoking is prohibited inside rooms, the restaurant, lobby, parking lot, and other areas. The only designated smoking areas are the pergola and the beach. Failure to comply will result in a USD 150 charge.
• To ensure the comfort of all guests, pets are not permitted, with the exception of guide or service animals.
• If you have a service or guide animal, you must provide valid certification and leave a copy at the hotel.
• Guide or service animals must be kept in a kennel for their protection.
• Service or guide animals may not be in any guest room without the use of a kennel.
• Service or guide animals are not allowed on room furniture.
• Guests are responsible for any inappropriate behavior by their service or guide animals, including any resulting damages.
• Washing, ironing, and cooking are not allowed in the room. Guests requiring laundry services should inform the front desk; additional fees apply.

Intellectual and Industrial Property
• Casa del Golfo, Retaxe, and El Salvador Fishing, either directly or through an assignee, hold all intellectual and industrial property rights related to their WEBSITES. This includes the source code enabling their functionality, as well as images, audio files, video files, logos, trademarks, color schemes, structures, designs, and other distinctive elements. These are protected under Salvadoran intellectual and industrial property laws, as well as applicable international treaties. Reproduction, distribution, or dissemination of WEBSITE content for commercial purposes, in any format or by any means, without the express authorization of Casa del Golfo, Retaxe, and El Salvador Fishing is strictly prohibited.
• Users agree to respect the intellectual and industrial property rights of Casa del Golfo, Retaxe, and El Salvador Fishing. While users may view elements of the website, they may only print, copy, or store them for personal, non-commercial use.
• If any user or third party believes that any content on the website violates their intellectual or industrial property rights, they must immediately notify Casa del Golfo using the contact details provided on the websites or via email at: info@hotelcasadelgolfo.com.