OCAMA

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Property information

Welcome to OCAMA, your secluded sanctuary on the shores of Rincon Bay. Nestled within a lush 35-acre tropical retreat, our boutique hotel offers a collection of eight architecturally stunning villas designed for those seeking a harmonious blend of contemporary luxury and nature’s tranquility.

As you pass through the gates of this magnificent property, you’ll be greeted by breathtaking ocean views, three pristine beaches, and winding trails that invite you to explore the natural beauty that surrounds you. Each villa spans three indoor-outdoor levels, complete with sundecks, hanging chairs, infinity pools, outdoor showers, and fully equipped kitchens—embodying the epitome of tropical living.

Derived from the indigenous Taino language, "Ocama" means "listen," perfectly capturing the serene experience that awaits. Unplug, unwind, and let the symphony of ocean waves and the melodies of nature resonate deeply as you bask in the authentic island experience.

At Ocama, personalized hospitality is our hallmark. Enjoy a variety of exclusive services, including a dedicated concierge, in-villa spa treatments, curated dining experiences, daily housekeeping, and more. Whether you’re exploring the pristine beaches or simply relaxing in your villa’s private sanctuary, every moment at OCAMA is designed to be unforgettable.

Services

  • Baggage storage
  • Concierge
  • Laundry service
  • Photocopying services
  • Printer
  • Room service
  • Swimming pool
  • 24-hour security
  • Air conditioning
  • Airport shuttle
  • Babysitting / Child services
  • BBQ facilities
  • Beach
  • Beach chairs / loungers
  • Beach Umbrellas
  • Beachfront
  • Beauty services
  • Board games / puzzles
  • Boating
  • Bottled water
  • Breakfast in the room
  • Car rental
  • Carbon monoxide detector
  • Cashless payment accepted
  • CCTV in common areas
  • Daily Housekeeping
  • Diving
  • Doorman
  • Fire extinguishers
  • First aid kits
  • Food can be delivered for in-room dining
  • Grocery deliveries
  • Guest parking
  • Guests can opt out of daily room cleaning
  • Hair / Beauty salon
  • Hiking
  • Horseback riding
  • Internet
  • Invoices
  • Massage
  • Non-smoking rooms
  • Outdoor furniture
  • Pool / Beach towels
  • Private check-in / check-out
  • Refillable water stations
  • Safety deposit box
  • Snorkeling
  • Spa
  • Special diet meals (on request)
  • Sun deck
  • Taxi service
  • Terrace
  • Tour Assistance
  • Tours
  • Towels changed upon request
  • VIP room facilities
  • Walking Tours
  • Wine / Champagne
  • Yoga
  • Yoga mat (on request)
  • Paddle board (on request)
  • Dumbbels (on request)
  • Fitness bands (on request)

Address and contact

Carretera a Playa ColoradaLas GalerasSamana32000

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Check-in and check-out

Check-in
15:00
Check-out
11:00
Late check-out fee
200.00

Property and cancellation policies

The conditions stated below are for reservations made by an individual unless a special agreement has been reached by mutual consent between both parties. Different conditions are in place for bookings of more than 10 people. 

The terms and conditions of Ocama reservations are subject to change in the case of holidays, special events, and weather events, among others.

1. Booking and Confirmation

When booking a villa, the following information of the guest(s) must be provided: full names, address, phone number, arrival dates, departure dates, ID and payment method.

Once a reservation is confirmed in writing, it is considered final and subject to our cancellation policy. To guarantee the reservation, Ocama may apply additional requirements, such as a 50% deposit or paying the total amount of the reservation by credit card, bank transfer, other digital platforms, or in cash.


2. Prices and Taxes
All rates are subject to change until the initial payment for the applicable accommodation, product, or service is paid.

All rates are subject to change at any time due to the imposition of taxes or other government bills, fare increases, fuel or other surbills, or other events beyond our control. We may reissue the invoice for any reservation to reflect any such changes, or to correct any error in the computation of the purchase price of guest(s) reservation. All rates are in U.S. dollars.

3.Guaranteed Reservation

Ocama requires payment of 50% of the total amount of the reservation to be completed in order to guarantee a reservation. 
The remaining 50% must be paid within 14 days of check-in date and will be charged to the credit card on file. Alternatively, payments can be completed via bank transfer, digital payment platforms or cash. 

If the reservation is made within 14 days of check-in date full payment will be required.

We do not accept credit card details sent by email or over the phone. Clients with an invoicing agreement may guarantee the reservation under the company name. 

4. Deposits and Incidentals

To ensure a seamless stay, a refundable $1,000 USD preauthorization is placed on your credit card at check-in, with additional increments applied as needed to cover your account, and released by your bank within 5 business days, following check-out.

5. Payment and Terms at Check-in/Check-out

Prior to arrival, the booking fee must be paid in full. If partial payment was provided, the balance is due 15 days prior to the check-in date. If it is not paid in full by the reservation date, the Guest will not be granted access to the Ocama property. 

We accept most major credit and debit cards and, upon confirming a reservation, Ocama reserves the right to authorize and bill the credit card for partial payment or payment of the full amount of the reservation.

The guests' additional charges (room service, excursions, transportation, spa, etc.) are invoiced prior to check-out. This final invoice must be paid in full. 

The hotel is not required to accept foreign currency, vouchers, checks, or credit/debit cards unless it chooses to do so.

6. Cancellation and No Arrival

Unless a different agreement was made the reservation can be canceled or a full refund up until 30 days before arrival. For a cancellation between 30 days and 14 days before arrival, a 50% refund is issued. There is no refund for a cancellation less than 14 days before arrival.

For non-refundable reservations, there is no possibility for a refund under any circumstance. We highly recommend you take out a separate travel insurance that covers cancellation.

If the guest does not show up and does not cancel the reservation, the hotel will charge the full accommodation minus the cleaning fee) along with taxes and any extra services to the credit card or transferred payments on file.

7. Early Departures

Notification of an early departure must be provided to the hotel no later than 9:00 am the day before.

The hotel reserves the right to bill the full amount of the entire stay, even if the booking includes multiple nights. Leaving before the agreed day can lead to alterations in the confirmed villa rate.

8. Guest Behavior

At Ocama we adhere to proper etiquette, adequate behavior, and different regulations within the hotel.

Guests must be checked-in to access private hotel areas, including villas, and, for safety reasons, must adhere to the villa's maximum occupancy limit.

If these rules are violated, the guest (or guests) may be requested to leave the property right away. Even in these situations, the guests must cover the accommodation costs and any extra services incurred during the stay. They also waive the right to request reimbursement for payments that have been submitted up to date.


9. Lost Property and Responsibilities of Guest Valuables
Guests are responsible for their possessions and valuables.

Valuables can be locked in a safe deposit box in the villa, or the guest can request that these items be held for them on the property.If the items are valuable, the guests should inform the hotel before requesting to store them. The hotel reserves the right to not store these types of valuables. 

Ocama does not take responsibility for any belongings kept in a safety deposit box.

10. Damages
Guests are accountable for any damage in the villas or premises,  caused by themselves, other guests in their company, or pets, even when the damages are not intentional or accidental. This also applies to the hotel furnishings and other amenities, as well as fellow hotel guests and their belongings.

11. Renting to Minors
Reservations can only be made by individuals who are at least 18 years old. The adult who reserves for someone under 18 years old will be accountable for the minor, regardless of whether they stay with the minor or not.

A minor traveling solo requires a notarized and guardian-signed consent letter. The letter must contain the details of the guardian as well as the minor: full names, identification numbers, date of birth, telephone numbers, address, and must be accompanied by a copy of the identification cards of both persons.

12. Traveling with Minors

Ocama was designed for adult use and is not a friendly environment for child safety. Drop-offs from terraces, stairs, and pools are particularly dangerous for small children.

We cannot be held liable for any accidents that happen to a minor.

13. Persons with Disabilities

Ocama is not a place for people with significant physical disabilities, restricting their mobility and requiring a wheelchair, walker, or walking cane.

14. Accommodation Changes

We reserve the right, for any reason, at any time, and without prior notice, to substitute the accommodation booked by the Guest to one of equal or greater value. 

15. Hotel Interruption

We reserve the right to suspend, limit, or restrict access to any areas, amenities, facilities, inclusions, or activities due to inclement weather or any other interruptions outside our reasonable control, including without limitation, rain, strong winds, storms, hurricanes, flood, fire, wave action, ocean currents, or other Acts of God, as well as interruptions to infrastructure such as electricity, roadways, or transportation among others.

The guest agrees that we will not be obligated to provide any compensation, nor will the guest be entitled to seek compensation for any suspension, limitation, or restriction due to these and other circumstances beyond our control.


16. Use of private vehicles

While we discourage the use of private vehicles within Ocama, guests are allowed to drive up to their accommodation to unload and load luggage. At any other time, the guests' private vehicle must remain in the dedicated parking area.

17. Parking

Parking for the guests’ vehicles is provided in a dedicated parking area. We are not liable for damage to the vehicle or for loss of contents inside the vehicle. The vehicle should be kept locked at all times. 

18. Extra Services

Extra services organized by Ocama and offered by external providers, including but not limited to excursions, spa services, transportation, and yoga services are not covered by Ocama’s injury liability policy. Ocama explicitly declines any liability for these third-party services.In case Ocama agrees to a refund for any of these third-party services, the amount of the refund will be limited to the value that was billed for the service.

19. Use of Personal Information

We value and protect the privacy of our guests. Information that is shared with us will be treated with care; we will not use or share personally identifiable information, except when required or permitted by law, such as disclosures to authorities or in response to a subpoena.

20. Personal Property and Safekeeping

We are not be liable for any loss or damage to money, jewelry, clothing, or other valuables, regardless of whether they were kept in the electronic safe that is installed in each accommodation.

21. Non-Smoking Policy

We are an environmentally friendly hotel and as such, our guest accommodations are non-smoking. Failure to adhere to this policy will result in a US $250 cleaning bill.