Palacio Astoreca Hotel

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Property information

El proceso de reconstrucción del edificio comenzó en el año 2009 y estuvo a cargo del destacado arquitecto chileno Matías Klotz. Palacio Astoreca Hotel abre sus puertas en el año 2013, cuenta con 23 habitaciones distribuidas en 4 categorías distintas, también posee un reconfortante espacio de SPA con piscina temperada, sauna  y tinaja caliente justo debajo de un infinito jardín vertical. Se suman también hermosos salones, una terraza frontal que descansa sobre la plaza del Paseo Yugoslavo. Desde su acceso principal y cruzando su reja de entrada podrás observar la majestuosidad de este característico edificio patrimonial.

Services

  • Baggage storage
  • Concierge
  • Elevator
  • Laundry service
  • Lounge
  • Meeting rooms
  • Printer
  • Safe deposit boxes at front desk
  • Valet service
  • 24-hour check-in
  • 24-hour front desk
  • Airport shuttle
  • All rooms disinfected daily
  • Board games / puzzles
  • Bottled water
  • Breakfast Buffet
  • Breakfast in the room
  • Breakfast, free
  • Cashless payment accepted
  • CCTV in common areas
  • CCTV outside property
  • Couples only
  • Designated smoking area
  • Express check-in / check-out
  • Fire extinguishers
  • First aid kits
  • Fruit
  • Garden
  • Guests can opt out of daily room cleaning
  • Heating
  • Internet
  • Invoices
  • Ironing Service
  • Key card or motion-controlled electricity
  • Locker rooms
  • Massage
  • Massage chair
  • Non-smoking rooms
  • Pool / Beach towels
  • Prepared lunches
  • Restaurant
  • Safety deposit box
  • Shuttle service
  • Single-use plastics removed
  • Smoke alarms
  • Smoke-free property
  • Special diet meals (on request)
  • Temporary art galleries
  • Terrace
  • Tour Assistance
  • Towels changed upon request
  • Valet Parking
  • Walking Tours

Address and contact

Montealegre 149, Cerro AlegreValparaísoValparaiso

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Check-in and check-out

Check-in
15:00
Check-out
12:00
Late check-out fee
85000.00

Property and cancellation policies

HOTEL POLICIES 

Rates
Rates per room based on double occupancy, expressed in chilean pesos.
Rates do not include VAT.

Charging
For flexible bookings, we will charge your stay by credit card directly at the hotel. In case of cancellation or no show, and according to the above mentioned  policy, we will charge your credit card.
For early reservations / non-refundable reservations, the total amount of the stay will be charged immediately to the credit card provided at the time of booking. 

Local tax regulations
In accordance with the country's tax legislation, all Chilean citizens and foreigners residing in Chile are required to pay a 19% VAT surcharge.
In order to be exempt from the 19% surcharge, guests must pay the amount of their stay in USD and present a copy of their immigration card and passport.
Guests paying in local currency are not exempt from this surcharge.
In case of a no-show, the invoice will be issued in local currency and will include the VAT supplement. VAT is not included in the accommodation rates and must be paid separately. 
Only the local currency of the country is guaranteed.
Any amount given in a currency other than the local currency is indicative and not contractual.

Guests are required to show a valid ID card and credit card uponcheck-in.
Please note that all special requests are subject to availability and may incur additional charges.   

Cancellation Policy
Please inform Palacio Astoreca in advance of your expected arrival time.
Please use the Special Requests box when booking or contact the property directly. Contact details can be found on the booking confirmation.
If the booking has been made on a "non-refundable" basis, the amount paid is non-refundable, even in the event of cancellation or modification.
All other bookings can be cancelled up to 48 hours before the booking date, single cancellations.
Between 48hours and the date of the reservation or in case of no-show, the total amount of the reservation will be charged to the credit card used to make thereservation. 
In case of early departure, the accommodation will charge the total amount of the stay. 

Children's policy
Children under the age of 18 can only stay with a parent or legal guardian.In some rooms extra beds can be provided for children up to 16 years of age. The cost ofthe extra bed is per night and is additional to the cost of the room.
Free bed and breakfast for a maximum of 2 children under 11 years old having breakfast with the family.  

Check-In and Check-Out times
Check-in time: The room is available from 15:00 onwards.
Check-out time: The room must be vacated by 12:00 at the latest.
In case of early departure, the accommodation will charge the full amount of the stay.  

Guarantee policy
The total amount of the stay is guaranteed in advance by credit card at the time ofbooking. The credit card used for the booking must be presented at reception on arrival. 

Spa

Free access to the heated swimming pool for all our guests. Private use and access to the sauna and hot tub has an additional cost of 50.000 CLP / room. Reservations can be made at the time of booking or at reception, in principle at least 3 hours in advance.. 

Heating and air conditioning 
In relation to the climate of the area, and respecting the measures that everyone takes to respond to climate change, the hotel has heating in the rooms but no air conditioning. 

Parking
HotelPalacio Astoreca does not have private parking.