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Property information
Welcome to Casa Cibeles, your elegant retreat in the heart of vibrant Roma Norte, Mexico City. Located just one block from the iconic Cibeles Fountain, Casa Cibeles offers a collection of stylish apartments designed to provide comfort and privacy throughout your stay.
Surrounded by charming cafés, boutiques, and restaurants, it’s the perfect place for solo travelers, couples, families, and groups of friends looking to experience the essence of Roma Norte. Each apartment is thoughtfully equipped with everything you need for a comfortable and enjoyable stay:
- Fully equipped kitchen, ideal for preparing your own meals
- Full bathroom with luxury bath amenities
- Private terrace or balcony, perfect for relaxing and enjoying views of the neighborhood
- Thoughtfully designed spaces for comfort and privacy
Guest access
During your stay at Casa Cibeles, enjoy access to the building’s shared areas and services, including:
- Rooftop terrace, ideal for relaxing and enjoying impressive views of Mexico City’s skyline
- Spa services: enjoy a selection of spa treatments designed to pamper you and complement your stay. Available upon request for an additional fee.
- 24-hour concierge service, available to assist with questions, recommendations, and special requests
Location
Roma Norte is one of Mexico City’s most vibrant and charming neighborhoods, known for its tree-lined streets, beautiful architecture, cafés, restaurants, galleries, and boutiques. From Casa Cibeles, you can explore much of the neighborhood on foot and experience its unique atmosphere.
The iconic Cibeles Fountain is just one block away, while the surrounding area offers a wide variety of dining, cultural, and entertainment options.
Getting around
Thanks to its prime location, it’s easy to explore Roma Norte on foot and discover its main attractions. To visit other neighborhoods and areas of Mexico City, you can use ride-hailing apps or opt to rent a car.Things to Consider
- At check-in, a MXN $3,500 security deposit is required and will be held on your credit card. This deposit is fully refundable after check-out, once it has been confirmed that there are no outstanding charges and that the property is in the same condition as upon arrival.
- Casa Cibeles is located in a central and vibrant area of Roma Norte. Due to its location, some noise from the surrounding area may be heard during your stay, particularly at certain times of the day.
Services
- Baggage storage
- Concierge
- Elevator
- 24-hour check-in
- 24-hour front desk
- 24-hour security
- Air conditioning
- All rooms disinfected daily
- BBQ facilities
- Cashless payment accepted
- CCTV in common areas
- CCTV outside property
- Cleaning chemicals used are effective agaist COVID
- Common areas disinfected daily
- Common stationery removed
- Daily Housekeeping
- Express check-in / check-out
- Fire extinguishers
- First aid kits
- Guest accommodations disinfected between stays
- Guest accommodations sealed after cleaning
- Guest accomodation cleaning can be cancelled
- Guest parking
- Guests can opt out of daily room cleaning
- Hand sanitizer provided
- Heating
- Hygiene certification
- Internet
- Invoices
- Key card or motion-controlled electricity
- Linens, towels, laundry washed per local authority guidelines
- Local safety protocols followed
- Non-smoking rooms
- Outdoor furniture
- Property cleaned by professional cleaning companies
- Refillable water stations
- Safety deposit box
- Sanitized tableware
- Security alarm
- Self-service laundry
- Single-use plastics removed
- Smoke alarms
- Smoke-free property
- Sun deck
- Terrace
- Tour Assistance
- Towels changed upon request
Address and contact
Av Oaxaca 88, Roma Nte, CuauhtémocCiudad de MéxicoCiudad de México06700Check-in and check-out
- Check-in
- 15:00
- Check-out
- 12:00
- Late check-out fee
- 0.00%
Property and cancellation policies
Basic House Rules
We hope you enjoy your stay!
- The following are prohibited:
- We do not allow smoking of any kind (including on balconies or terraces), including but not limited to nicotine, tobacco derived products and/or cannabis derived substances (including vaping and e-cigarettes); breaking this rule will incur a $250 USD fine plus the cost to clean and deodorize the property;
- Parties or events;
- Unreasonable numbers of guests including any that exceed the maximum permitted by law;
- Number of overnight guests cannot exceed the maximum allowed for the unit, this information is posted on the website;
- Excessive noise; audible noise outside your room after 9 pm local time;
- Disturbing neighbors or invading their privacy or security;
- Illegal substances or activity (e.g., involving drugs, the Internet, or otherwise, including illegal downloads or file sharing whether using our, your own, or a third-party device or Internet connection);
- Pornography production or prostitution;
- Dangerous or hazardous items (e.g., those that may increase the risk of fire or explosion such as candles or lighters);
- Firearms and other weapons (except those rightfully possessed by on-duty or off-duty law enforcement officials or licensed security guards);
- Placing of obstructions, signage, garbage, food, or personal items unattended outside your room;
- Creating unsanitary conditions (e.g., generating excessive trash or offensive odors, or attracting pests);
- Making any change, modification, alteration, or addition whatsoever to the property or its contents (including moving furniture around);
- Commercial photography, film, or videography (without expressed written consent); and
- Using the property for any purpose other than for personal accommodation.
- Guests. If you exceed any applicable authorized maximum number of overnight guests, you will be required to pay additional fees of up to 100% of your effective daily rate for each unauthorized guest and we may revoke or terminate your license to occupy the property immediately. You also acknowledge and agree that we may require you and/or your daytime or overnight guests to provide us with documentation verifying your guests' identity, such as passport and other information.
- Parking. Use is exclusive to registered guests and is subject to availability. A specific parking space is not guaranteed. Management is not responsible for any damage, theft, or loss of items in vehicles parked on the property. Any vehicle parked for more than 24 hours after check-out may be towed and reported to the authorities. Speed limits and designated parking areas must be respected. Any violation may result in restricted access to the parking area.
- Safety box. The property is not responsible for valuable items that are not stored inside the safety box.
- Pets. We do not allow pets. Violation of our pet policy results in a $100 USD fine, plus the cost to deep clean of the property and/or damages repair. We encourage individuals using service animals to contact us before their stay.
- Supplies and houseware. We provide linens and kitchenware for your use during your stay. Any such items that are removed from the property will be charged to you in accordance with the Property Terms.
- Amenities. Only those amenities that are described in your booking confirmation email are available to you. Please follow any instructions that have been provided to you or may be posted on the property. Your use of any amenities is at your sole risk. Guests younger than 18 years must be accompanied by an adult when using any amenities and other common areas.
- Safety and Security. You are responsible for the safety of yourself and your guests. Read, listen to, and comply with all fire, health, or safety rules and regulations provided to you; inform us of any conditions in, on, or around the property that you believe may be a fire, health, or safety risk to you or your guests; inform us of any inappropriate conduct or behavior that you or your guests observe in or near the property (for example, possible loiterers or squatters), and lock all windows and doors before leaving your room. If you have a medical or other emergency, or believe you are the victim or witness of a crime, please contact the nearest hospital and/or local police.
- Property Damage. You must notify us of any damage to the property that occurs during your stay, even if you believe the damage is minor or normal wear and tear, or if you do not believe the damage is your fault. You will be responsible for the cost of repairing or replacing any property, furniture or any item on the property that has been damaged in whole or in part by you, whether through carelessness or intentionally. The amount will be entirely at the discretion of the manager.
We hope you enjoy your stay!